Shipping policy

Shipping & Processing Policy

On-Demand Printing

Each item in our shop is printed On-Demand...Like an MTO from Sheetz.

Once your order is placed, we will submit the order for printing via our third-party printer. 

Production & Processing Time

Orders are processed in the order they are received. Processing time varies:

  • Most orders ship within 2–5 business days.
  • During holidays, promotions, or periods of high order volume, processing may take slightly longer.
  • Business days are Monday through Friday and exclude weekends and holidays.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

  • Pre-orders: Items marked as pre-order ship when they become available. If your order contains both in-stock and pre-order items, they will ship together once all items are available to ship.

Shipping Methods

We will ship your order with final delivery being made by USPS.

An estimated delivery date range will be delivered by email once your order has shipped.

Delivery estimates begin after your order has been processed, not at the time your order is placed.

Please note that shipping carriers occasionally experience delays that are outside of our control.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Order weight
  • Package dimensions
  • Delivery destination
  • Selected shipping method

Any free shipping promotions apply only to qualifying orders and cannot be applied retroactively.

Order Tracking

Once your package ships, you'll receive an email with tracking information.

Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is entered:

  • Contact us immediately.
  • If the order has not yet shipped, we'll do our best to update it.
  • Once an order has shipped, we cannot guarantee address changes.

Orders returned due to an incorrect or undeliverable address may require additional shipping charges before they can be resent.

Lost or Delayed Packages

Once a package has been accepted by the shipping carrier, delivery is under the carrier's control.

If your package appears delayed:

  1. Check your tracking information.
  2. Contact the shipping carrier.
  3. If you still need assistance, contact us and we'll gladly help investigate.

Weather & Carrier Delays

Severe weather, natural disasters, labor disruptions, customs processing, and other events beyond our control may affect shipping times.

We appreciate your patience should these situations occur.

Questions

If you have any questions about your order or shipping, please contact our customer service team. We're happy to help.

Damaged Packages

If your order arrives damaged:

  • Contact us within 7 days of delivery.
  • Include photographs of:
    • The damaged product
    • The shipping box
    • Any packaging materials

This helps us resolve the issue as quickly as possible.

Multiple Shipments

Occasionally, orders containing multiple items may ship separately.

If this happens, you'll receive tracking information for each shipment.